Your Data Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of your personal data
- Right to Rectification: You can correct inaccurate or incomplete data
- Right to Erasure: You can request deletion of your personal data
- Right to Restrict Processing: You can limit how we use your data
- Right to Data Portability: You can request your data in a portable format
- Right to Object: You can oppose certain types of data processing
Data Processing Basis
We process your data under the following legal bases:
- Contract Performance: Processing necessary for pin purchases and service delivery
- Legal Obligation: Compliance with tax and business laws
- Legitimate Interests: Service improvement and fraud prevention
- Consent: Marketing communications (when explicitly provided)
Data Storage and Security
We implement appropriate security measures to protect your personal data:
- Data encryption in transit and at rest
- Regular security assessments and updates
- Restricted staff access to personal data
- Data backup and recovery procedures
- Regular staff training on data protection
International Data Transfers
When we transfer data outside the EU/EEA, we ensure:
- Transfers comply with GDPR requirements
- Appropriate safeguards are in place
- Data protection agreements with service providers
- Regular monitoring of compliance
Data Retention
We retain personal data for:
- Account information: Duration of account activity plus 2 years
- Transaction records: As required by tax laws (minimum 7 years)
- Marketing preferences: Until consent withdrawal
- Pin content: For the lifetime of the service
Exercising Your Rights
To exercise your GDPR rights:
- Email us at admin@lifetimepin.com
- Use the subject line "GDPR Request"
- Include your account email and specific request
- We'll respond within 30 days
Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer at:
Email: admin@lifetimepin.com
Response Time: Within 72 hours for GDPR matters